CXFormula Customer Experience Formula

Is Your Customer The Hero?

“We are all the hero of our own story” – a common expression often attributed to Mary McCarthy.
One of the biggest mistakes companies make when it comes to creating an unforgettable customer experience is that they really don’t understand their customers wants and needs. One of the most fundamental human needs…

The Power of One Voice…

It used to be that if someone didn’t get great service, they could gripe to their friends about it. But these days, they can tell thousands, if not millions, of people about it… almost instantly… and all from the comfort of their living room…

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CXFormula Customer Experience Formula 3 Onboarding Hacks

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Taken directly from the playbook we used to build a business with over $150 MILLION in sales.

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STOP THESE KILLERS!

CXFormula Customer Experience Formula

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START WITH WOW!

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