CXFormula™ - Survey For Entrepreneurs | CXFormula

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7 Customer Experience Killers
That Are Destroying Your Bottom Line

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3 Hacks to WOW Your Customers

	Not an Issue	I think about it	It concerns me a bit	Its a big concern	Keeps me up at night
Increasing Profitability (Bottom Line)
Increasing Revenues (Top Line)
Getting New Clients (New Business)
Keeping Existing Clients (Loyalty)
Attracting New Partners (JV/Affiliates, Vendors/Suppliers, Etc.)
Keeping Existing Partners (Loyalty)
Getting Funding
Cash Flow

	Not an Issue	I think about it	It concerns me a bit	Its a big concern	Keeps me up at night
Creating New Products/Services
Improving Products/Services (Innovation)
Marketing Products/Services
Accounting
Attracting Great Employees
Keeping Employees
Motivating Employees
IT Challenges

	Not an Issue	I think about it	It concerns me a bit	Its a big concern	Keeps me up at night
Workflows (Efficiency/Automation)
Getting More Referrals (Word of Mouth)
Getting More Social Proof / Positive Reviews
Time Management
Internal Communications
External Communications
Dealing with Customer Support Issues
Scaling My Business
My Customer Experience

Small Business Challenges Survey