What Can a Chocolate Maple Bacon Donut Teach You About Customer Experience?
Have you ever wanted to create your own donut? Well, donuts are one of my kids favorite treats…
Is Your Customer The Hero?
“We are all the hero of our own story” – a common expression often attributed to Mary McCarthy.
One of the biggest mistakes companies make when it comes to creating an unforgettable customer experience is that they really don’t understand their customers wants and needs. One of the most fundamental human needs…
A Customer Experience That LITERALLY Crawls Off The Screen
One thing you might not know about me, is that I love scary movies! One of my favorites is “The Ring,” and it just so happens that Paramount pictures put together this amazing promotion…
