About You

What is the lifeblood of your business?

You’re probably thinking “New leads” or “New Business” or “More Customers.”

It makes sense, right? You can’t have a business without customers. And if you want to grow, you need more, right? Customers come from leads.CX-Formula-Fizzling-out

But all of a sudden, instead of focusing on the thing that made you start your business in the first place (you’re awesome product, or service), you find yourself down a never ending rabbit hole of advertising, marketing, funnel building, investing in learning from marketing gurus, attending live events, webinars, challenges, trying each and every ridiculous social media trend…

You’re pouring money into ads every month, and maybe, if you’re lucky, they’re performing fine and business isn’t bad. Or…maybe not!

There’s not a lot of buzz around your business. Your clients start out so excited, but they fizzle out when they see the next shiny new strategy that promises them results.

You’re noticing more and more mediocre or even bad reviews. Or perhaps things are so “meh” you don’t have any reviews at all. You’re getting some conversions, but customers are ghosting you left and right. Team members aren’t sticking around. Your market is becoming more saturated, and you’re feeling more and more pressure to join the price race to the bottom just to keep up.

When you step back and take a minute to get completely honest with yourself, that fire you had in your belly when you started your business…

…it’s just not there anymore.

That vision you had of running an amazing, thriving business has turned into an inconvenient mess that’s running you.

What if we told you that this could all be fixed with a single shift in focus?

What if you were simply told to solve the wrong problem?

What if marketing became the least of your worries?

What if your customers’ success became your marketing, and did all your marketing work for you?

You could stop focusing on building more funnels, trying more gimmicks, and investing in Zuckerberg’s future!

Just one simple fix: become OBSESSED with your customer’s results.

When you become obsessed with giving them an unmatched experience, you build a loyal tribe of customers who are raving, returning, renewing and recruiting FOR YOU.

You give them a powerful story to tell, and every time they tell their story, they tell YOUR story.

Ready to transform your business into a powerful sales engine that you, your team and your customers love?

We believe...

that entrepreneurs (and entrepreneurship) play a vital role in the growth of economies, innovation, and can (and will) influence the future of the world.
that you have to work at building relationships, and when you do, you will flourish.
that a person’s perception is their reality.
in setting and managing expectations.We believe in preparation. (Well, Drew does)
believe in freedom, innovation, creativity, challenging the status quo, learning, resourcefulness, community, leadership, change, integrity and teamwork

We love working with, coaching, supporting and championing other entrepreneurs to grow and scale their businesses. We are working to impact 1,000,000 entrepreneurs to help them create the life they most want, a sustainable, thriving business, and a strong, confident, connected, happy team.

Whether you’re a Fortune 100 company or a budding entrepreneur, we’ve got the formula to propel you to new heights.

Join us on this exciting adventure, where every day is an opportunity to command a standing ovation, and every customer experience is a masterpiece in the making. Welcome to CXFormula – where business meets magic.

Let’s create a remarkable experience together!

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