IN THIS EPISODE
What if instead of just focusing on bringing in new customers, you could take the people who said “yes” and get them to tell everybody they know that they love you?
In this episode of Copy Chief Radio, we’re going behind the curtain with Jason Friedman, CEO of CXFormula. Today, Jason reveals how any business can direct their customer experience to not just satisfy but to dazzle and delight.
Highlights include:
- Theatrical Beginnings: Discover how Jason’s career in theater provided the foundation for his unique approach to customer experience design.
- Introducing the Kinetic Customer Experience: Jason unveils his approach to helping businesses enhance customer engagement through theatrical techniques.
- Transformational Journeys: Learn how Jason helped major brands like Adidas and Disney reimagine their customer journeys to create winning, blockbuster results.
- Personal Touch: How to overcome the challenges of maintaining personalized customer connections as a business grows.
- Personalization at Scale: How to tailor the customer experience at scale (inspired by Tesla)
Don’t miss this backstage pass to Jason’s Kinetic Customer Experience strategies that transform mundane customer interactions into engaging, memorable experiences.
P.S. Transform your customers into marketing Superheroes for your business with Jason’s free guide. Go here to get the details
