Hey everyone, it’s Amaury KHELIFI ! I just had an amazing chat with Jason Friedman, Chief Experience Officer at CXFormula, on my podcast. We covered a lot of ground, from understanding customer needs to optimizing the customer journey.
We talked about the importance of solving real problems that people are willing to pay for and how to educate customers effectively. Personalizing the customer experience and celebrating wins along their journey emerged as key strategies for success.
Jason also shared his own challenges and motivations, highlighting the resilience needed in entrepreneurship.
If you’re looking to level up your customer experience or gain insights as an entrepreneur, this episode is for you !
Grab a special PDF strategy from Jason at : gift.cxformula.com/Amaury
Let’s grow together and make a positive impact!
“Let's stop making it hard for our customers to do business with us!”
