CXFormula Customer Experience Formula

Master on Selling Emotion, the Customer Journey, and Reaching 7 Figures | with Jason Friedman

Master on Selling Emotion, the Customer Journey, and Reaching 7 Figures | with Jason Friedman

The customer journey is based on targeting an emotion. Every sale, every ad, every email, every click—there’s a feeling behind it. A successful customer journey is one that connects with their emotions, making them feel that what you offer aligns with what they need, what they want, and the emotion that drives it.

Take a list to our interview with Jason Friedman, CEO of CXFormula. He’s an expert in the customer experience. From anecdotes to advice, there’s something for every business owner to take away from this episode. Seriously, don’t miss out.

Speaking of missing out, Jason is providing a SPECIAL GIFT for you listeners!

Follow the link below: https://gift.cxformula.com/directpaynet

Here are the key takeaways from the episode:

  • 0:00 – Meet Jason Friedman
  • 4:11 – Knowing Your Audience
  • 9:29 – Selling Your First Business
  • 21:17 – The Customer Journey
  • 31:49 – Unifying the Vision
  • 36:45 – Building a Customer for Life

“If we can create the right experience where our customers really get the value that they expected, they are going to tell other people about it!”

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