Mastering Customer Experience for Explosive Growth with Jason Friedman
In this episode of “Kickstart the Conversation,” Catharine O’Leary and Jason Friedman delve into the crucial role of customer experience in business growth. From understanding the customer’s perspective to leveraging personalized experiences and customer success stories, they explore actionable strategies to enhance long-term relationships and fuel business success. Tune in to discover valuable insights on customer engagement, personalized marketing, and fostering memorable experiences.
Find out more from Jason here: https://gift.cxformula.com/kickstart
About the Guest:
Jason Friedman is a theater nerd turned serial entrepreneur, passionate about coaching, supporting, and championing other entrepreneurs to grow and scale their businesses.
He realized early on that the same principles used in show business to command standing ovations night after night can be applied to every business (on or offline), in every industry, in every country. Using this unique approach of combining storytelling and psychology Jason has founded, scaled, and successfully exited five businesses in the fields of medical diagnostics, marketing and events, automotive, spirits and digital media software.
Currently, Jason is the CEO of CXFormula, working with fast-growing, entrepreneurial companies to help them grow and scale businesses that give them stability, purpose and energy to work smarter and live better using his proprietary Kinetic Customer Formula™. He is also CEO of Spotlight Brand Services, a marketing and brand management agency, helping ecommerce businesses crush it on Amazon and other online marketplaces.
https://www.facebook.com/cxformula/
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https://www.linkedin.com/company/cxformula
About the Host:
Catharine O’Leary is a dynamic speaker, author, and entrepreneur with a wealth of experience in market research, consumer insights, and innovative marketing strategies. She’s known as the “quiz queen” and is an expert at asking the right questions to connect with ideal clients and boost business growth. With over three decades of corporate experience, Catharine is passionate about helping entrepreneurs have better conversations with their ideal clients and grow their business with cutting-edge marketing strategies.
