CXFormula Customer Experience Formula

Propelling Business Growth through Active Customer Engagement with Jason Friedman

Propelling Business Growth through Active Customer Engagement with Jason Friedman

Ever wondered why some businesses seem to effortlessly energize their customer base, turning them into a self-propelling force of growth?

That’s what Jason and I dissect in a heart-to-heart about cultivating kinetic customers. We peel back the layers of entrepreneurial journeys, from the spark of a purposeful mission to the treacherous waters where companies can drift away from their founding principles. It’s an honest look at the need for businesses to reignite customer service passion, shaping experiences that not just fuel our own entrepreneurial fire but also power our customers’ ambitions.

The conversation takes a turn towards the art of affiliation, where the currency isn’t just cold hard cash, but genuine connections. I reveal some personal strategies that go beyond conventional wisdom, like when a handwritten note opened doors that no email could. Jason and I agree; the well-thought-out, personalized touches build a network of trust and shared success. We’ll tackle the tricky business of navigating through the noise of superficial mimicry to truly understand what makes a meaningful partnership tick – because it’s about creating a community, not just a company.

Jason is providing a SPECIAL GIFT for you listeners!

Follow the link below: https://gift.cxformula.com/servant

Here are the key takeaways from the episode:

  • (02:18 – 03:28) Customer-Centric Business Growth
  • (02:18 – 03:28) Customer Satisfaction Drives Business Growth
  • (02:18 – 03:28) Gratitude for Show Guest Success
  • (21:21 – 22:10) The Importance of Football Basics

“If we can create the right experience where our customers really get the value that they expected, they are going to tell other people about it!”

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